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Reporting Dispute Process

At Worth Finance, we understand how important your credit is. That’s why we work hard to make sure that all of our credit reporting is accurate and timely, so that your on-time payments are accurately reflected and can help you to further build your credit. However, we also understand that credit reports can be confusing and the shock of an unexpected account appearing on your credit report.

Under federal law, you have the right to verify any items on your credit report that you find confusing or incorrect. While Worth Finance is confident in the quality of our reporting, we respect the rights of consumers to fully understand and verify the items that appear on their credit report.

If you believe there is an error in Worth Finance’s credit reporting, you can send a dispute letter directly to our Compliance

Department at:

Worth Finance Corporation
11800 Anderson Mill Rd
Austin, TX 78726

In order to offer verification of an account, we need the following information to confirm the identity of the account holder:

  • First and Last Name
  • Address
  • Date of Birth
  • Last 4 digits of Social Security Number

Because there are occasionally customers with the same first and last name, we require all of the above information to ensure the proper account receives verification. This also protects our customers from any unintended disclosure of their personal data to an unauthorized party. Please understand that will be unable to process any disputes not containing all 4 of the above pieces of identifying information

Substantive disputes or requests for information will have an investigation take place to confirm there are no reporting discrepancies. Customers submitting disputes can expect a response within 30 days of Worth Finance’s receipt of their dispute (provided that all identifying information is provided along with the dispute.

Third Party Disclosures

At Worth Finance, we believe that your financial and personal information is serious business. That’s why we go above and beyond to ensure that your information is protected and not shared with any unauthorized parties. As part of this commitment, we do not reveal customer’s account details to third parties without the express consent of the accountholder. This includes family-members, friends, and even spouses.

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